Customer Feedback
01/26/2010It's always great to hear back from our customers and supporters. Especially since we personally package and ship all of our orders in-house. We got a friendly message today from a happy customer with a link to his personal blog, I thought I'd share. Serves as a nice testimonial to our company and business we have been putting our hearts into! - Micah
http://walkthiswalk.wordpress.com/2010/01/26/only-ny/
"There is no better publicity than a satisfied costumer.
I don’t quite remember how I discovered the ONLY NY webstore, probably browsing some blogs or whatever, but the moment I laid my eyes on their stuff I knew I had a winner.
I ordered the cap on the picture above, classic fit, adjustable size…a simple item indeed, but with nice details. Even considering this was an overseas purchase, it ended up cheaper than buying a new era cap at a local store, mainly due to the currency differential from dollars to euros.
Ok, I bought a cap…so, what’s the big deal? Well, I want to give some big fat props to the store/label for such a clean service.
My parcel took only 5 days to arrive, counting with the weekend, and besides adding a bunch of free stickers to the package (European shops rarely do this), someone over there personally wrote a big “Thank You!” on the billing note. It made me feel good about my purchase, and that’s the best marketing.
You make the client feel special, feel good with what they buy from you, and instantly they turn into a free ambulant banner of your label, not only wearing your stuff but advertising it to their friends. Like I’m doing!
Thanks ONLY, nice doing business with you, I’m sure it won’t be the last time."
- Emanuel (Portugal)
